Refund policy
Return & Refund Policy
Last Updated: October 9, 2026
Thank you for shopping with Females in Freight! ♡
We appreciate your support and want you to love your purchase. Please review our return and refund policy before placing an order.
All Sales Are Final
At Females in Freight, our products are made to order specifically for you. Because each item is produced after your order is placed, we do not accept returns or exchanges for change of mind, incorrect sizing, color selection, or personal preference.
All sales are final, except in cases involving damaged, defective, incorrect, or misprinted products, fulfillment errors, or where otherwise required by applicable law.
We encourage customers to carefully review product descriptions, sizing charts, colors, and order details before completing their purchase.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 30 calendar days of delivery.
To help us resolve the issue, please provide:
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Your order number
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A brief description of the issue
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Clear photographs showing the damage, defect, or incorrect item
Once we review your request, we will determine an appropriate resolution, which may include a replacement or refund.
You generally will not need to return a damaged or defective product unless we specifically request otherwise.
Sizing & Color Exchanges
Because our apparel is made to order, we cannot offer exchanges or refunds for incorrectly selected sizes or colors.
Please review the sizing chart provided on each product page before purchasing.
Actual product colors may vary slightly due to screen settings and production processes. Minor variations that do not constitute defects are not grounds for a refund.
Order Cancellations & Changes
Orders may enter production shortly after being placed.
If you need to request a cancellation or change, please contact us immediately. We cannot guarantee that changes or cancellations can be accommodated once production has begun.
Any cancellation or refund rights required by applicable law will still apply.
Lost or Missing Packages
If your order has not arrived within the estimated delivery timeframe, please contact us so we can investigate.
We will review lost, missing, or undelivered orders individually and provide an appropriate resolution in accordance with applicable law.
Please ensure your shipping address is accurate at checkout. Additional shipping charges may apply if an order must be reshipped due to an incorrect address provided by the customer.
Refund Processing
If a refund is approved, it will generally be issued to your original payment method.
Processing times may vary depending on your bank or payment provider.
Contact Us ♡
Have a question or issue with your order?
Please reach out through our Contact Us page at femalesinfreightco.com.
We're happy to help resolve any legitimate order concerns.
Thank you for supporting Females in Freight!
More Than a Job. A Movement. ♡
The Females in Freight Team